Will I be disconnected if I can't afford to pay my bill?

If you’re having trouble paying your bill:

  • Call us on 13 13 54 - just have your Synergy account number handy (you'll find this in the top left hand corner of your bill)
  • We can discuss giving you more time, or
  • We’ll devise a manageable payment plan with you.
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Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.