Skip to main content

Faults & emergencies

Just like any technology, every now and again your power supply could stop working unexpectedly. A power outage could happen for any number of reasons – including extreme weather, faulty equipment or a road accident. Find out who to call and where to go for more information during planned and unplanned outages.

Electricity supply faults

24 hrs, 7 days a week. Managed by Western Power

13 13 51

Gas supply faults

24 hrs, 7 days a week. Managed by ATCO

13 13 52

Which parts of WA does this cover?

Synergy, Western Power and ATCO operate within the South West Interconnected System (SWIS).

The SWIS extends from Kalbarri in the north, Kalgoorlie in the east and Albany in the south.

Learn more about our energy
SWIS