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2024 Price changes

Are business electricity prices changing?: Yes. The State Government has approved price changes to regulated business tariffs effective 1 July 2024. We have worked hard to keep increases to Synergy's tariffs, fees, and charges as low as possible for our business customers.

For more information, you can view the full details and changes at synergy.net.au/pricechanges.
When will price changes come into effect?: Changes to regulated electricity tariffs, fees, charges, and DEBS buyback rates are effective from 1 July 2024, subject to relevant legislation taking effect by that date.

See synergy.net.au/pricechanges for details on the changes.
Why do electricity business tariffs change?: Regulated electricity tariffs are reviewed and determined by the State Government. They review changes to the costs of providing electricity and set the retail tariffs each year.

In unprecedented times like these, Synergy has tried to keep costs as low as possible, to reduce financial stress on our customers. We are committed to helping our customers to better manage their energy use and offer a range of information, concession, and support services
How is Synergy assisting customers to manage these increases?: We know that the past few years have been difficult for many, and Synergy is committed to supporting Western Australian businesses, not-for-profit, and charitable organisations.

If your business is needing more help or support, Synergy offers services to assist you in managing your business's energy use and costs. We can also help you with long-term energy saving solutions, including commercial solar and batteries.

For more information call us on 13 13 54 between 8am - 5pm, Monday to Friday (excludes public holidays).
Has there been a change to my business's solar buyback rate?: The non-residential Renewable Energy Buyback Scheme (REBS) rate remains unchanged at 7.1350 cents per kWh.
Is the NaturalPower contribution changing?: The price Synergy pays for Large-scale Generation Certificates (LGCs) has actually been decreasing over the last 12 months. This means the price that you pay per unit of NaturalPower or EasyGreen electricity will decrease 1 July 2024 to 5.7122 cents per unit (incl GST).

The NaturalPower and EasyGreen products include a contribution paid by you (above the standard regulated retail tariff) that is used to purchase LGCs from nationally-accredited GreenPower renewable energy sources, helping your household or business to work towards becoming carbon neutral. Renewable energy purchased by Synergy with these contributions is then fed into the electricity grid, where it mixes with energy produced from non-renewable sources before being supplied to your home or business. For more about Synergy's green energy options, visit synergy.net.au/CommercialGreen

Payments

Can’t find the answer above? Get in contact, we are happy to help

For business enquiries call 13 13 54

One of our friendly, team members will be happy to help you:

8am - 5pm, Monday to Friday (excluding public holidays)
We may ask you a couple of questions about your business and energy usage - it helps to have a copy of your bill close by.

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Step One: Provide your contact details

Type of enquiry

Residential Business

First name

Don't forget to enter your first name. You'll need to add this to continue.

Eek. There's some unexpected characters here. You can only add letters, apostrophes, hyphens or spaces.

Last name

Don't forget to enter your last name. You'll need to add this to continue.

Eek. There's some unexpected characters here. You can only add letters, apostrophes, hyphens or spaces.

Account number (optional)

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Business name

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Eek. That email address is going nowhere. Please enter a valid address (e.g. yourname@example.com).

Step Two: Provide your preferred method of contact & contact details Please provide at least one contact number.

Mobile

There's no dial tone here. Please ensure you've selected an area code from the menu, plus entered a valid mobile number.

Landline

There's no dial tone here. Please ensure you've selected an area code from the menu, plus entered a valid landline number.

Your preferred contact method

Email Phone

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Add another file

Comments

Don't forget to let us know what you're after, so we can help.

Step Three: Confirm reading of terms & conditions and submit form

I have read, understand and agree with the Website terms of use, Privacy Policy and Collection of Information Statement and I am authorised to enter into these terms & conditions.

Step One: Provide your contact details

Type of enquiry

Residential Business

First name

Don't forget to enter your first name. You'll need to add this to continue.

Eek. There's some unexpected characters here. You can only add letters, apostrophes, hyphens or spaces.

Last name

Don't forget to enter your last name. You'll need to add this to continue.

Eek. There's some unexpected characters here. You can only add letters, apostrophes, hyphens or spaces.

Account number (optional)

Don't forget to enter an account number. You'll need to add this number to continue.

Business name

Don't forget to enter an email address. You'll need to add this to continue.

Eek. That email address is going nowhere. Please enter a valid address (e.g. yourname@example.com).

Step Two: Provide your preferred method of contact & contact details Please provide at least one contact number.

Mobile

There's no dial tone here. Please ensure you've selected an area code from the menu, plus entered a valid mobile number.

Landline

There's no dial tone here. Please ensure you've selected an area code from the menu, plus entered a valid landline number.

Your preferred contact method

Email Phone

Add an attachment (Max 7MB) Clear

Add another file

Comments

Don't forget to let us know what you're after, so we can help.

Step Three: Confirm reading of terms & conditions and submit form

I have read, understand and agree with the Website terms of use, Privacy Policy and Collection of Information Statement and I am authorised to enter into these terms & conditions.

Step One: Provide your contact details

Type of enquiry

Residential Business

First name

Don't forget to enter your first name. You'll need to add this to continue.

Eek. There's some unexpected characters here. You can only add letters, apostrophes, hyphens or spaces.

Last name

Don't forget to enter your last name. You'll need to add this to continue.

Eek. There's some unexpected characters here. You can only add letters, apostrophes, hyphens or spaces.

Account number (optional)

Don't forget to enter an account number. You'll need to add this number to continue.

Business name

Don't forget to enter an email address. You'll need to add this to continue.

Eek. That email address is going nowhere. Please enter a valid address (e.g. yourname@example.com).

Step Two: Provide your preferred method of contact & contact details Please provide at least one contact number.

Mobile

There's no dial tone here. Please ensure you've selected an area code from the menu, plus entered a valid mobile number.

Landline

There's no dial tone here. Please ensure you've selected an area code from the menu, plus entered a valid landline number.

Your preferred contact method

Email Phone

Add an attachment (Max 7MB) Clear

Add another file

Comments

Don't forget to let us know what you're after, so we can help.

Step Three: Confirm reading of terms & conditions and submit form

I have read, understand and agree with the Website terms of use, Privacy Policy and Collection of Information Statement and I am authorised to enter into these terms & conditions.

Synergy

2024 Price changes

Related topic

Payments

Can’t find the answer above? Get in contact, we are happy to help

For business enquiries call 13 13 54

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