What happens to my Direct Debit when I move premises?
Your can keep your Direct Debit arrangement in place to pay your final bill on your existing account.
When you move, we'll ask you to confirm or update your Direct Debit preference and details so we can make sure they're set up for your new property.
You can manage your Direct Debit through My Account, or you can contact us and one of our friendly colleagues will assist you to re-establish your Direct Debit against your account at your new address.