It's never been easier to take advantage of our most convenient online services.
By combining Paperless, My Account and Direct Debit - you can save time tracking your energy use, managing your bill payments and avoiding late fees. And now you'll also be in with a chance to win $200 off your energy bill with our bi-monthly prize draws.
To be eligible, all you need to do is register for the following services
Register for My Account
Track your usage, compare with your suburb and set energy saving goals.
Switch to Paperless
Save on Paperwork and get your bills delivered straight to your inbox.
Set and forget with Direct Debit
We'll automatically debit your total bill amount from your nominated account whenever it's due.
How the eConnect rewards work
- As long as you continue to take advantage of our 3 convenient billing options - Paperless, Direct Debit and My Account – and pay your bill by the due date there is nothing more you need to do
- Every 2 months, you'll be automatically entered in to the draw to win 1 of 10 $200 credits against your Synergy account. All you need to do is ensure you've paid your bill by the due date *
- At the end of each 2 month period, you will go directly into the draw to win!* Winners will be notified by email and/or telephone
Get rewarded with eConnect
Spend less than 10 mins now setting up all 3, 2 or just 1 of the services you need to qualify for eConnect. Just have a copy of your bill and account details handy to get started.
If there’s something on your bill that you don’t understand, our guide can help you figure it out.
Understand your bill
Pay smaller amounts before your bill is issued to help reduce bill shock.
Direct Debit by Instalments
If you’ve got a concession card, you may qualify for rebates that could make paying your bill easier.
Check if you're eligible