When will I receive my paperless bill?

Your billing cycle and payment options won’t change with paperless billing.

When your bill is ready, we’ll send you an email with the bill attached as a PDF document. You’ll also receive a direct link to view your bill online. 

If you register for My Account, you can log in any time to view your bill online and access your billing history.

Explore Understanding your bill to learn more about your billing cycle and what makes up your bill.

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Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.