Will I still receive a Synergy bill if I sign up for BPAY View?
No, not directly to your inbox or mailbox. When you sign up for BPAY View you are agreeing for us to send your power bill to your online banking portal, which means you can access your bill through your financial institution and you will not receive a paper or paperless bill directly from Synergy.
If you're signed up to BPAY View please be aware that you will not eligible for the following services - Paperless (including SMS), eConnect and Automated REBS Payments. Should you want to opt in to any of these Synergy services, you'll need to contact your financial institution to cancel your BPAY View before we can opt you in to these.