Significant thunderstorm and bushfire events have resulted in widespread outages, impacting homes and businesses, in the Kalgoorlie-Boulder and Perth Hills areas.

Synergy continues to work with Western Power in the areas affected by the power outages.

Due to these extended outages, Western Power are experiencing significant call volumes and long wait times. You can find more information about the outages on the Western Power outage updates webpage. The Western Power outage service provides the most up-to-date details about power outages.

If you’re affected by power outages lasting 12 hours or more, you may be eligible for a service standard payment. Contact Western Power to make this application once power has been restored. 

Further information on WA Warnings and Incidents

For further information on WA community warnings and other emergency management information please visit the Emergency WA Warnings and incidents website.

Back to top
Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.