Competition

Terms & conditions 

1. The “Win $1,000 off your Synergy energy bill” competition (the Competition) is a trade promotion lottery run by Synergy (ABN 58 673 830 106) on and subject to these terms and conditions.  To the maximum extent permitted by law, Synergy’s decision is final and no correspondence will be entered into in relation to any dispute or other matter arising in relation to the Competition.

2. Employees and agents of Synergy, or relatives of them, and any related bodies, are ineligible to enter the Competition.

3. The Competition commences on Tuesday 22 August 2017 and closes at 11:59pm on Monday 11 September (Competition Period). To be eligible entries must be received by Synergy by 11:59pm on Monday 11 September.

4. To be eligible to enter the Competition, you must:

1. Be 18 years of age or over;
2. Be a named Synergy account holder who has signed up for Paperless Billing;
3. Log in or Register for My Account and, if required, update your details during the Competition Period. 

(Eligible Participant)

5. Eligible Participants will be automatically entered into the Competition unless they otherwise notify Synergy. 

6. The Competition prize consists of 5 x $1,000 credit on a Synergy energy bill.  The total prize value is $5,000.  An Eligible Participant may only w\in one Prize.

7. Synergy will draw by random selection five Eligible Participant names who will win the Prize.  The draw will take place at around 12 noon on Tuesday 12 September at Synergy, 219 St George’s Terrace, Perth, WA 6000.  The winners will be notified by mail, email or telephone. The winner has 48 hours after being notified by Synergy to contact Synergy to claim their prize.

8. Each competition winner consents to Synergy using his or her name, suburb and photograph for promotional purposes.  The Competition winner consents to providing Synergy with general information in connection with winning the prize, the promotion and the Competition, such as how it plans to spend the money it saves as a result of winning the prize, for promotional purposes. Synergy has the right to use such publicity materials in any medium and in any reasonable manner it sees fit, including publishing this information on its website, in newsletters and on social media, including Facebook and Twitter.

9. The prize for “Win $1,000 off your Synergy energy bill” will be processed as a credit on your bill issued after the winner has contacted Synergy.  The winner will receive bill(s) in credit until the full value of the prize has been reached.  For the avoidance of doubt, the credit cannot be redeemed for cash.

10. If the Prize is unavailable for any reason, Synergy, in its sole discretion, reserves the right to offer a substitute prize of equivalent value.   Unless otherwise stipulated, no Prize is transferable, exchangeable or redeemable for cash. 

11. Any additional products or services not included in the Prize, but required by a winner, will need to be arranged and paid for by that winner. 

12. All entries will be the property of Synergy. The information entrants provide will be used by Synergy for the purpose of and relating to conducting the Competition and otherwise in accordance with Synergy’s Privacy Policy and Collection of Information Statement (available at synergy.net.au). Without limitation, Synergy may disclose entrants’ personal information to relevant suppliers, contractors and agents for or in relation to any of those purposes and to State and Territory regulatory bodies and winners’ names may be published, as required, under the relevant legislation and as set out in these terms and conditions. Synergy’s marketing activities follow the requirements of the Australian Privacy Principles in the Privacy Act 1988 (Cth).

13. If for any reason beyond the reasonable control of Synergy, the Competition is not capable of being conducted as reasonably anticipated, Synergy reserves the right, in its sole discretion to cancel, suspend, change or terminate the Competition at any time with the prior written approval of the Gaming and Wagering Commission (WA).

14. To the maximum extent permitted by law, Synergy’s decision regarding the prize draws, determination of eligible entries and winners, and the conduct of the Competition is final and no correspondence will be entered into in relation to any dispute or other matter arising in relation to the Competition.

15. Synergy reserves the right to change the duration of the Competition at any time with the prior written approval of the Gaming and Wagering Commission (WA).

16. Synergy and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, loss of opportunity or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Competition or any prize (including, without limitation, delivery, acceptance or use of any prize), except for any liability which, by law, cannot be excluded, restricted or modified (in which case that liability is limited to the maximum extent permitted by law).

17. Nothing in these terms and conditions excludes, restricts or modifies the rights of any person or entity as a “consumer” under the Australian Consumer Law (or any other statutory rights) to the extent the law does not allow them to be excluded, restricted or modified.

18. The Competition is governed exclusively by the laws of Western Australia.