Do I have to be home when my meter is read?

No. As long as the Western Power meter reader has access to your electricity meter, you don’t need to be home. If they're unable to enter your property or if your meter box is locked, then your consumption for that billing period may be estimated.

If you need a key to be able to read your meter, then the meter box or gate needs to be fitted with a Western Power masterkey lock. You can purchase one of these from licensed locksmiths or security suppliers.

Visit Western Power for more information about meter reading

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Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.