Can I change the Synergy account holder’s name?
The Synergy account holder’s name may be changed to reflect a registered name change. If you are the account holder and you wish to update the account to reflect the change to your name, you will need to contact us on 13 13 53 to verify your identity and provide evidence of name change. The name change on the account will be effective from the date we process your request and previous bills will not be updated to reflect the change.